The unit where you work has had several complaints regarding communication betwe

The unit where you work has had several complaints regarding communication between the staff and clients. You have been selected as a committee member to create an educational tool identifying potential areas of improvement. The education tool should include a scenario of a nurse-client exchange that includes both verbal and nonverbal communication and provide the following:
Identify examples of therapeutic and non-therapeutic communication techniques and therapeutic and non-therapeutic responses from the nurse used within the scenario.
Explain how communication techniques demonstrated in scenario will contribute to a safe and therapeutic environment.
Identify how non-verbal communication plays a role in communication.
Describe how to incorporate this education into inter-professional communication.
Format:
Standard American English (correct grammar, punctuation, etc.)
Logical, original and insightful
Professional organization, style, and mechanics in APA format

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